Since 2011/2012, Immigration offices are using an integrated version of a database called ‘Global Case Management System’ (GCMS).
This is not the same information as that available on “e-client” but a very detailed record of the file. Apart from information submitted in the Application Forms, the records contain comments or notes made by the Immigration officer on the file. This information is valuable as it provides an insight into how a particular application is being viewed by the immigration department and the issues that they consider important in decision-making. This helps us advise the applicant on ways to make a more favorable presentation and address a possible gap in the Application before a decision is made.
In most cases, this can either reduce processing times, enable the client to face the interview with confidence, prepare the client better to address the issues that are likely to be raised, or in a worst-case scenario, avoid the dejecting rejection of an application.
- the date application was received
- whether the processing has started
- date the processing was started or is likely to be
- initial assessment and points allotted.
- how important factors like your qualifications, experience, etc. were assessed.
- concerns/ reservations that the officer may have regarding above.
- verifications made or likely to be made.
- if a visa interview is likely to be scheduled.
- possible issues to be addressed (and thus expected questions);
- likely next processing steps.
We can request GCMS notes, irrespective of the location of your Applications. It usually takes 4-6 weeks for the Notes to be received. Since these are the Notes from the Immigration file, this request doesn’t influence the processing of an ongoing application in any manner.